Jive Cloud & JiveX Cloud Spring Release ’14

May 28, 2014

We recently published a blog article entitled “Jive and Cisco: The good, the bad and the actually pretty awesome”, in which we reported on the new partnership between these two companies. But there’s a whole lot more going on at Jive Software right now, and much of this is newsworthy as well. For example, Jive has announced the Jive Release for Spring 2014 for its Jive Cloud and JiveX Cloud platforms. We have summarized for you here all the new and interesting things that have been happening at Jive over the past few months as well as all the new possibilities that Jive Cloud and JiveX Cloud will offer.

This time around, Jive Software focused its Jive Cloud efforts on intranet and social collaboration features. But there’s also plenty of news about other platform-related topics.

The new intranet developments concentrate on giving users the ability to follow tags in their custom streams instead of just people or places. This has the advantage of allowing users to stay up to date on specific topics that they frequently deal with in their daily work. The Jive Present app for tablets also received an update. In personal channels everyone now has their own area to organize files from email or other tablet applications. Whether it’s viewing, downloading or sharing content, those without a tablet can still use Jive Present through an iPhone app or a web browser. Last, but not least, Jive Present launched a beta integration with Salesforce.com.

Jive also announced a number of new features that will enhance content creation. For starters, the rich text editor was expanded to include rich content banners and icons. Now it’s possible to insert colored banners and new icons in content, allowing you, for instance, to highlight an important blog post from the management team. But not just the design but also the structure of places and groups are being upgraded bit by bit. You can now capture other users’ attention and easily guide them to content with Pages for Places (beta). Based on tiles and expand on the concept of Purposeful Places, these are growing in importance because they can be developed easily and independently, while enabling you to tap into data from other applications your businesses already use. What’s more, it’s upgrade-safe because of the clear separation of data and presentation.

Progress has also been made with structured outcomes within social collaboration. Jive has introduced the new feature “Mark as Reserved,” which tells other members of the community that the document is reserved for a particular user because he or she is still working on it. Another new feature is the possibility to share content in private groups. Users who are not members of a private group because they don’t officially belong to the project team can now be brought in to work on and discuss specific content. In such cases, they only see the content items you decide to share with them; the group’s other content and conversations remain secure. Jive has also expanded Dropbox integration. It is now possible via the Jive StreamOnce module to connect a group in Jive to a folder in Dropbox and store files in this Dropbox folder while commenting and working on those files in Jive. This really comes in handy when you need to collaborate on files with people outside your company. Also receiving an upgrade is Twitter integration for StreamOnce. You now have the ability to follow Twitter handles and lists, and further narrow down the results received by using hashtags. For instance, this will make it possible for service staff to identify problems quicker and to collaboratively resolve these issues.

A whole lot more is happening at Jive besides improvements for intranet and social collaboration. A popular request from customers, and one that we’ve often received in connection with our SmarterPath learning management add-on, is the ability to let external contributors use apps. Administrators will be able to grant access to applications in the Jive Apps Market for external contributors. The Apps tab will remain hidden if no externally accessible apps are installed, but once an outside app is available, the Apps tab will be displayed to your external contributors. Another very popular module that can now be used on Jive Cloud is Record Retention, which tracks the creation or update of user-generated content for legal and compliance reasons and delivers it to an external archival system. In addition to the implementation of these requests, Jive has also been busy with mobile enhancements. It is finally coming – the native Android app. Available at the end of the quarter, it will offer users much of the core functionality of Jive. The new iOS native app, which is already available in Apple’s App Store, was expanded to include a wide range of new Jive features.

springrelease

In JiveX Cloud, on the other hand, the focus in this Jive release is on enabling access to the platform from a variety of end devices, providing additional context and enhancing interaction and security.

Already established in Jive Cloud, the Jive Present tablet app is now also available for JiveX Cloud. This means that members of partner communities in particular will be able interact with content in the app. Another new development is the launch of the long-awaited native Android app, which allows the use of core functionalities. This opens up myriad new possibilities for users, especially for those in external communities. The native iOS app is, of course, just as powerful and has been expanded to take advantage of the new functionalities that iOS 7 offers. You can now also customize the mobile web experience in virtually any way you like, from the landing page and slide carousel to widgets and much more. The Jive Partner Mobify will also perform the customization for you for an additional charge.

The new Jive features in Jive Cloud described above are also available for JiveX Cloud. Here you can also follow interesting topics and tags to stay up to date. This requires, however, that a piece of content, a person or a place has been marked with a tag. Users are informed whenever new tagged content is published on the particular topic. This means users now have an even more convenient way to learn and discover more about their community. The new “Mark as Reserved” feature is also available in order to indicate that a document is being edited by particular person. This functionality is Jive’s alternative to complex document workflows and does not “lock” the document; it is simply indicates that the document is reserved. The last thing to mention here is a new option that allows you to share content in in private groups with non-members. These users can then access just the content items you decide to share and nothing else in this group.

The new integration features for JiveX Cloud are just as extensive as those for the Jive Cloud platform. The new possibilities brought about by the Twitter and Dropbox integrations make sense for both internal and external communities and are identical to those already described above for Jive Cloud. Records Retention also works the same as in the Jive Cloud version. This module, which here also has to be purchased separately, delivers user-generated content to an external archival system for legal and compliance reasons. The last enhancement for the JiveX platform once again concerns additional security. Jive currently restores customers’ instances as soon as possible, but will also offer Enhanced Disaster Recovery service starting in Q2. This will include documented plans, recovery point and time objectives, as well as specific service level agreements (SLAs) if needed. Customers can chose the level of service that best suits their requirements.

We at Pokeshot///SMZ hope you find the new Jive features and functionalities just as fantastic as we do. If you need more detailed information about specific enhancements on Jive Cloud or JiveX Cloud, simply contact us via via our Jive Partner area in the Jive Community. We’d be more than happy to help. You can also learn more by watching Jive’s webcast about the Jive Release for spring 2014.

 

Below please finde additional links to the Jive Community:
[list type=”check”]
[li]Sneak Peak: Deep Dive for Following Tags in Streams[/li]
[li]Sneak Peak: Deep Dive for Place Pages (beta)[/li]
[li]Sneak Peak: Deep Dive for Reserved Documents[/li]
[li]Sneak Peak: Deep Dive for Non-member Content Editing[/li]
[li]Design Evolution in the Spring Cloud Release[/li]
[/list]

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About the author

Patrick Fähling graduated with a master’s degree in business informatics at the beginning of 2013 and then spent a half-year-long stint working as a social business consultant at a large digital solutions agency in the UK. He has returned to Berlin to strengthen the Pokeshot///SMZ team as a Junior Consultant for Social Business Strategy.

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