Changing the Context:
Combining Compliance, Communication and Community
The Challenge
One of the largest private companies in the U.S., Sammons Enterprises has to implement solutions that are seamlessly scalable across a diverse set of organizations. Having implemented their ESN (Jive) several years earlier, Sammons wanted to enhance this ROI by providing compliance training and other HR functions using the same core platform. A key constraint, however, was the need for a tool that could be efficiently administered by a team of one!
The solution
As the only certified learning technology in Jive’s ecosystem, SmarterPath was on the short list of choices. With their plan in place right from the beginning, we partnered with Sammons to develop a new feature for SmarterPath that would allow them to launch with the replacement of a time-consuming, manual HR process. With its easy-to-navigate user interface, employees were able to access SmarterPath and complete their tasks with little to no advance preparation and Sammons was able to capture, manage and share important data in a fraction of the time it took using their previous paper-based process.
RESULTS
While Sammons’ Jive environment was already well-socialized prior to the launch of SmarterPath, it was primarily used as a communications tool between Sammons and the different companies they own. Since using SmarterPath, engagement metrics have increased significantly, with a clear relationship between the release of a path and the level of engagement in the community. These early use cases are great examples of how Jive + SmarterPath can meet operational needs while also addressing learning and development and knowledge management functions.
– Christine Anderson, Director Corporate Communications and Marketing
Increase in the number of users
consuming existing content.
Increase in the number of users
contributing to existing content.
Increase in the number of users
posting/editing content.
YOUR CONTACT
Christian Müller
Customer Success Officer
cmu
